Your privacy is very important to us, and we are committed to safeguarding it.
Please read the policy to learn more about what kind of information we collect, how we use/store it and what you can do about it.
PERSONAL INFORMATION WE COLLECT
When you visit the website, we automatically collect, store and use certain information about your device, including, but not limited to, information about your web browser, IP address, time zone, location and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information.”
This information does not allow to identify you. We collect Device Information using Cookies, Logs files, MailChimp and Google Analytics.
When you make a purchase, create an account, participate to a contest/survey, subscribe to our newsletter, post a comment, upload a file send us any other Personal Information through the website, we collect, store and use certain information from you, including, but limited to, your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
USING YOUR PERSONAL INFORMATION
When collected and stored your Personal Information is kept private and stored securely. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
Device Information we collected during your visit to our website is used to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website. This information allows us to generate necessary statistics about consumer behavior for our marketing strategy. It will help in providing you with targeted advertisements or marketing communications we believe may be of interest to you. We will not, without your expressed consent, supply your personal information to any third party for their or any other third party’s direct marketing.
We generally use the Order Information that we collect to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
• Communicate with you, sending you updates, offers and other relevant information;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant us.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We share Device Information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
CONFIDENTIALITY AND SECURITY
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. When you submit sensitive information via the website, your information is protected both online and offline.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a SSL secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
RETAINING YOUR PERSONAL INFORMATION
This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
When you place an order through the website, we will maintain your Order Information for our records for as long as we are required to do so by law.
If you have visited our website, registered to our newsletter, commented or uploaded any content on the website, you Device Information will be kept for a period of 3 years unless you ask us to delete this information. You will always be given a choice and we will not do anything with your data that you do not explicitly consent to.
ACCESS TO AND CONTROL OVER YOUR PERSONAL INFORMATION
You have the right to access, at any time, any personal information we hold about you. You may opt out of any future contacts from us at any time. If you wish to correct, update or delete your personal information that may be in our records, please send us e-mail at firstname.lastname@example.org with the details of your request.
THIRD PARTY WEBSITES
We encourage our users to be aware when they leave our site and to read the privacy statements of any other site.
1. What are Cookies?
A cookie is a file containing an anonymous identifier (a string of letters and numbers) that is sent to your browser from a web site and stored on your device’s hard drive. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies help us improve your access to our site and identify repeat visitors to our site.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
2. How do we use them?
When you access our website, some cookies files will be sent to your browser. We use these cookies for many purposes: to enable us to track and target the interests of our users to offer them a tailored experience, to store your cart contents, to enable some function of the website, to collect behavioral statistics, to enable personalized ads, to save your preferences… For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
3. Third party cookies
However, we have no access to or control over these cookies.
4. Deleting and blocking cookies
Most browsers allow you to block or deleted cookies from your device. In order to do that you will have to take the necessary steps in your browser’s settings.
However, if you choose to block or delete cookies, this will have a negative impact on your experience and you might not be able to use all of the features of the website: some pages may not display properly or you may not be able to complete an order.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com.