Terms and Conditions L’atelier by Sarah is an online store with handmade items. Crochet baby wear, baby shower gift, L’atelier by Sarah, Handmade gift, Mother’s Day. Handmade bag, crochet clutch. L’atelier by Sarah. unique home decor, doily bowl, handmade basket, crochet

This website is operated by L’atelier by Sarah. Throughout this policy, the terms “we”, “us” and “our” refer to L’atelier by Sarah. L’atelier by Sarah offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated on the website.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Products and services are available online through the website. These products and services may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time.

Each product available on the website will be followed by a detailed description that will include all the technical characteristics (use, composition, size…). All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us

Each item available on the website is handmade and quality checked before dispatch. Due to the hand crafted nature, no two pieces are exactly the same. Each will have unique differences or quirks. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, colors may appear differently on screens.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. Any offer for any product or service made on this site is void where prohibited.

Prices mentioned on the website catalog are in Euros (€) and are not subject to VAT or any other tax. We reserve the right, at any time, to modify those prices without notice, provided that the prices mentioned in the catalog the day of the order will be the only price applicable to the buyer.

 

Prices on product pages do not include shipping chargers, which are calculated based on weight, delivery destination and delivery method chosen. In the case of an international order, outside of France, certain custom taxes or other local or state taxes may be applicable. Those taxes are not the responsibility of L’ atelier by Sarah. They will be your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to find out about these aspects from your local authorities.

1. Member account

If you wish to purchase any product or service made available through the website, you will have to create a member account. When creating the account you will be asked to supply certain information relevant to your purchase including, without limitation, your name, last name, address, phone number…

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. L’atelier by Sarah reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Each time you visit, if you wish to purchase an item or view your account you will have to login using the relevant information.

2. Purchase confirmation

When the buyer selects the products he wants to order and adds them to the “cart”, he can then modify some characteristics if necessary (quantities, references …), or check the delivery address. Then the shipping costs are then calculated and shown to the buyer.

By purchasing something from the website, you agree to be bound by the following terms and conditions. The validation of your purchase will automatically mean that you have read and accepted this terms.

After every purchase on the website, you will receive, via email, an order confirmation. L’atelier by Sarah reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, especially in case of supply problem, or in case of difficulty concerning the order received.

3. Accuracy of Billing and account information

Our products are available for purchase as long as they are visible on the website and within the stock limits. In case an item is not available after your purchase, you will be informed by email. Your purchase will automatically be cancelled and payment will not be processed,

 

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, re-sellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

When finalizing an order you will be asked to choose a method of payment between those made available to you by L’atelier by Sarah:

  • Secure payment by Paypal: If you choose this option you will be redirected to the secure PAYPAL interface in order to securely enter your Paypal account logins and process the payment.
  • Secure payment with E-transactions: if you choose this option you will be able to pay by credit card (Visa, MasterCard…) and many other modes of payment. You will be redirected to a 3D Secure page that will ensure full encryption of your personal information. If the payment is accepted, the order is registered and you will receive a confirmation email.

L’atelier by Sarah retains full ownership of the products sold until full payment of the price, in principal , fees and taxes included.

All information concerning shipping fees, duration, options are available in our Shipping Policy and are part of these terms and conditions.

Please review the Shipping Policy to understand our practices.

Under French law, you have the right to cancel purchase at any time within a period of 14 days after the delivery date. If required, please contact us at info@latelierbysarah.com for the return address stating the issue and when and where the product was purchased.

All goods should be returned, at your own cost and within 14 days of your notice, in their original condition and should be complete (packaging, accessories, instructions). Any damage suffered by the product may be such as to defeat the right of return. Once you have notified us that you wish to cancel your purchase, we will refund the sums paid, within 14 days after receiving the goods and via the same means of payment than the one used when ordering.

When returning an item, it is recommend that you use a trusted service as we are not responsible for items that are lost or damaged in the post. Items remain your responsibility until they reach L’atelier by Sarah. 

Exceptions:

  • Customized items cannot be returned. You will not have any right to cancel a purchase for the supply of personalized items.
  • Swimming suits and other under garments available on the website will not be subject to the return policy.
  • Digital downloads, including PDF patterns, are given their own unique category and are therefore not services or goods. If you download a digital product within 14 days of buying it you lose the right to cancel your purchase. By agreeing to these terms and conditions you acknowledge this.

All the products supplied by L’atelier by Sarah benefit from the legal guarantee provided by the French law. In case of nonconformity, an item can be returned to the company who will exchange or refund it. All claims, requests for exchange or refund must be made by email to the following address: info@latelierbysarah.com within fourteen days after delivery.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

The products offered are in accordance with the French legislation. The responsibility of the L’atelier by Sarah cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order. In addition, we cannot be held responsible for damages resulting from misuse of the purchased product.

Finally, we do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. L’atelier by Sarah is not responsible for all the inconveniences or damages inherent to the use of the Internet network, in particular an interruption of service, an external intrusion or the presence computer viruses.

1. Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of L’atelier by Sarah or its content suppliers and protected by international copyright laws. The compilation of all content on this site is our exclusive property, with copyright authorship, and protected by international copyright laws.

2. Trade Marks

L’atelier by Sarah’s trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks not owned by L’atelier by Sarah or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

3. License and site access

L’atelier by Sarah grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent from us. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of L’atelier by Sarah and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing L’atelier by Sarah’s name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to our home page so long as the link does not portray L’atelier by Sarah, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any our logo or other proprietary graphic or trademark as part of the link without express written permission.

Your submission of personal information through the website is governed by our Privacy Policy, which is part of these terms and conditions. Please review the Privacy Policy to understand our practices.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

By visiting L’atelier by Sarah, you agree that French law, without regard to principles of conflict of laws, will govern these Terms and Conditions, any separate agreements, and any dispute of any sort that might arise.

Any dispute relating in any way to your visit of the website or the purchase of any products thru the website shall be submitted to arbitration in France.

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions, and any other policy, by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.and Condition

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Questions about the Terms and Conditions, Privacy Policy or any other policy related material should be sent to us at info@latelierbysarah.com.